The company expects to make these updates generally available later this year, though there is no ETA yet.

Microsoft says the new Copilot features are available in preview for business and enterprise customers. Microsoft’s AI Builder tool is now powered by a new GPT model that brings text generation capabilities to Power Automate and Power Apps. A new conversation booster feature in Power Virtual Agents lets organizations connect the bot to websites or internal databases to respond to customers’ questions. Lastly, Microsoft has introduced generative AI capabilities in Power Virtual Agents and AI Builder. The tool automatically composes emails to notify impacted partners about disruptions such as weather, geography, and finances. Microsoft Supply Chain Center is also getting new Copilot capabilities to help organizations respond to potential supply chain issues. Microsoft Supply Chain Center gets new AI-powered Copilot features It’s possible to publish these product details on Shopify with a couple of clicks. In Dynamics 365 Business Central, the Copilot integration allows customers to quickly create e-commerce product listings.

The data could be used to create target email campaigns in Dynamics 365 Customer Insights and Dynamics 365 Marketing. Moreover, Copilot enables marketing teams to gain insights into customer segments. The AI-powered feature can also draft contextual answers to customers’ questions. The new Copilot capabilities in Dynamics 365 Sales and Viva Sales let businesses write customers’ email responses and summarize Microsoft Teams meetings in Outlook.

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